Recall Notice

! I M P O R T A N T !

The Johnny Joint component in your Carli Suspension Track Bar is being recalled. Please contact Carli Suspension for a replacement joint. A prepaid shipping label will be provided to return the potentially defective joint to us.

PN# CS-DPRB-14
Application: 2013+ Ram 3500 4×4 and 2014+ Ram 2500 4×4
This recall ONLY pertains to CS-DPRB-14 track bars with a gold Johnny-Joint installed.
Shipped April 2015 through October 2016.

PN# CS-DPRB-03
Application: 2003 – 2013 Ram 2500 Diesel and Hemi 4×4 and 2003 – 2012 Ram 3500 Diesel 4×4
This recall ONLY pertains to CS-DPRB-03 track bars with a gold Johnny-Joint installed
Shipped September 2015 through October 2016.

This Recall does NOT affect Carli Track Bars with a silver, FK Bearing Rod-End installed in the axle end.

Download a PDF of this recall notice, HERE

Carli Suspension, as part of its routine assessment of its products, has discovered a possible manufacturing defect in the gold, spherical joint (Johnny Joint) included in Track Bars manufactured from February 2015 to October 2016. The Track Bars of concern are CS-DPRB-03 and CS-DPRB-14 with a gold Johnny-Joint installed. If the joint is defective, it could fail under some conditions of operation. Failure may result in the loss of steering resulting in a crash without warning.

The recall involves the following Carli Suspension part and suspension systems.

CS-DPRB-03 (with the gold Johnny Joint)

CS-DPRB-14 (with the gold Johnny Joint)

What are we doing about the problem?

A replacement 7/8” FK Heim Joint will be provided to customers. The 7/8” FK Heim Joint was used previously to the Johnny Joint on the CS-DPRB-03. The Heim joint, constructed of 4130 Chromoly Alloy, has been extensively tested in on road and in engineering environments resulting in ZERO failures.

What should you do?

For customers in possession of affected track bars, contact Carli Suspension directly at info@carlisuspension.com or 888-99-CARLI. A picture of the track bar showing the gold, spherical (Johnny Joint) joint in the axle side is the only documentation required to qualify for a replacement joint. A replacement 7/8” FK Heim Joint will be mailed to you free of charge. The new joint includes instructions on how to replace and well as a link to a video to with detailed instructions on replacing the Johnny Joint. https://youtu.be/eyeQvtXblsg

Who should you contact if you have further questions or concerns?

Contact Carli Suspension at 888-99-CARLI, info@carlisuspension.com or at our physical address:

Carli Suspension, Inc

596 Crane St.

Lake Elsinore, CA 92530

If after having attempted to take advantage of this recall you believe you have not been able to have your track bar remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.

Sincerely,
Carli Suspension, Inc.